# RateRight — Worker Onboarding Guide (Draft v1)

*Goal: get you job-ready fast, and help you build a rating that makes you more employable.*

## 1) What RateRight is (plain English)
- Contractors hire workers through RateRight.
- Contractors pay **$50 once per completed hire** (no weekly cut, no %).
- You keep **100% of your hourly rate**.

## 2) Your profile = your best tool
Fill this in properly. It’s how you get picked.
- Trade/role (e.g. labourer, carpenter, steelfixer, formworker)
- Tickets/licences (White Card, EWP, Forklift, etc.)
- Experience: be specific (sites, tasks, tools you can use)
- Locations you can work + travel (Sydney / West / Newcastle etc.)
- Availability (start date, hours)

## 3) Be clear on expectations (avoids dramas)
Before you start, confirm:
- **Start time + exact address** (don’t guess)
- **Who you report to** on site
- **What to bring** (PPE, tools, white card)
- **Pay rate + pay cycle** (hourly rate, weekly/fortnightly)

## 4) Day 1 checklist (so you don’t get marked as a no-show)
- Be there **10 minutes early**
- Text/call if you’re running late **before** start time
- Bring PPE + water + lunch
- Ask where to sign in / induction

## 5) How ratings work (and how to win)
- Ratings are about reliability + attitude + doing what you said you can do.
- If something goes wrong, communicate early.
- If you’re unsure, ask.

## 6) Common reasons workers don’t get rehired (and how to avoid it)
- No-show / late with no warning
- Saying you can do something you can’t
- Unsafe behaviour
- Poor communication

## 7) If there’s an issue on site
If you feel unsafe, or the job isn’t what was agreed:
- Step 1: Speak to the supervisor calmly.
- Step 2: Message RateRight support with: site, company, what happened, what you want (leave / move tasks / clarification).
- Step 3: If urgent safety issue: leave the area first.

## 8) Simple rule
**Be reliable. Be honest. Communicate.** That’s how you get repeat work.