# RateRight Contractor Onboarding Sequence

## Welcome Message (Sent immediately after signup)
**Subject:** Welcome to RateRight - Your account is live

Hey [Name],

Michael here. Thanks for joining RateRight - you're all set to go.

Your login details:
- Dashboard: https://rivet.rateright.com.au/dashboard
- Email: [email]
- Temporary password: [password]

**What happens next:**
1. Log in and complete your profile (2 minutes)
2. Post your first job (another 2 minutes)
3. Get reliable workers today

**Quick tip:** The more detail you give about your job (hours, rate, location), the faster we can match you with the right workers.

Need help? Reply to this email or call me direct on 0426 246 472.

Let's get you sorted,
Michael

P.S. First job is on us if it takes longer than 24 hours to fill.

---

## Tutorial Prompts for First Job Post

### Prompt 1: After clicking "Post Job"
"First job? No worries. Here's what works best:

✅ Include: Job type, location, start date/time, hourly rate
✅ Be specific: 'Need 2x carpenters for framing work' beats 'Need workers'
✅ Add photos if possible - helps workers understand the scope

The more detail you give, the better matches you'll get."

### Prompt 2: If they haven't posted within 1 hour
"Still thinking about your first post? Here's what's working for other contractors:

Most popular jobs this week:
- Concreters (high demand, filled in 2 hours avg)
- Carpenters (steady demand, 4 hours avg)
- Labourers (always needed, 1 hour avg)

Not sure what to write? Hit reply and I'll help you craft the perfect post."

### Prompt 3: Price guidance popup
"Quick tip on pricing:
- Check current market rates in your area
- Be competitive but realistic
- Remember: good workers know their worth

If your rate is too low, you might not get any applications."

---

## Follow-up Sequence

### 24 Hours - No Activity
**Subject:** Quick check-in - need help posting your first job?

[Name],

I noticed you haven't posted a job yet. No pressure - just want to make sure you're not stuck on anything.

Common questions I get:
- "What should I write in the job post?" 
  → Just tell us what you need, when, and where. We'll handle the rest.

- "What if no one applies?"
  → We guarantee to fill every job within 24 hours or it's free.

- "How do I know they'll be any good?"
  → Every worker is verified and reviewed. You see their ratings before you hire.

Got a different question? Hit reply or call me on 0426 246 472.

Ready when you are,
Michael

### 48 Hours - Still No Activity  
**Subject:** Your competitors are hiring (while you're waiting)

[Name],

Quick reality check:
- 12 jobs posted today
- 11 already filled
- Average time: 3.5 hours

Meanwhile, you're still managing with unreliable workers and last-minute scrambles.

Look, I get it - change is hard. But doing nothing costs you more than $50:
- Every no-show costs you hundreds in delays
- Every late job damages your reputation
- Every week you wait is money left on the table

The platform works. 231 contractors prove it daily.

Ready to try? Login here: https://rivet.rateright.com.au/dashboard

Or call me and I'll walk you through it: 0426 246 472

Michael

### 72 Hours - Final Nudge
**Subject:** Last email - keeping your account active

[Name],

This is my final email. If you don't want RateRight anymore, I'll close your account tomorrow.

But before I do, answer this:

What's holding you back?

- Is it the $50? (Costs less than a missed day)
- Is it trying something new? (Your competition already has)
- Is it not needing workers? (Save us for when you do)

Whatever it is, hit reply and let me know. I read every email personally.

If I don't hear back by tomorrow, I'll assume RateRight isn't for you and close your account.

Your call,
Michael

P.S. If you reply, I'll keep your account open. No pressure either way.

---

## Success Celebration Messages

### After First Hire
**Subject:** 🎉 You just saved yourself a week of headaches

[Name],

Congrats! You just hired [Worker Name] through RateRight.

What happens next:
- [Worker Name] will contact you within 2 hours
- They'll confirm start time and location
- You get their contact details for direct communication

Your job details are in your dashboard: https://rivet.rateright.com.au/dashboard

Quick stats:
- Time to hire: [X] hours
- Applications received: [X]
- You chose: [Worker Name] (4.8★ rating)

Need anything else? Reply to this email or call me on 0426 246 472.

Welcome to the future of hiring,
Michael

### One Week After First Hire
**Subject:** How did [Worker Name] work out?

[Name],

It's been a week since you hired [Worker Name]. How did it go?

If they were great - perfect! You can rehire them directly through the platform.

If not - no worries. Every worker is guaranteed. Let me know and we'll sort it out.

Either way, I'd love your feedback:
- Did they show up on time?
- Was the work up to standard?
- Would you hire them again?

Hit reply and let me know. Helps us keep quality high.

Need more workers? You know where to find us.

Michael

---

## Reactivation Messages

### For Dormant Users (30 days no activity)
**Subject:** We miss you - here's 20% off your next hire

[Name],

Noticed you haven't posted any jobs lately. Everything going okay?

Maybe you don't need workers right now. That's fine - keep us in your back pocket for when things get busy.

But if it's because your last experience wasn't perfect, I want to make it right.

Here's 20% off your next hire. Use code COMEBACK20 at checkout.

Ready to give us another shot? https://rivet.rateright.com.au/dashboard

Or call me directly: 0426 246 472

Michael

### Seasonal Reactivation (before busy periods)
**Subject:** Getting ready for [season] rush?

[Name],

[Season] is coming up. Traditionally our busiest time.

Last [season] we filled 200+ jobs in 6 weeks. This year we're expecting even more.

Want priority access to the best workers?
Post your jobs early and get first pick of available tradies.

Planning ahead beats scrambling later.

Login and post: https://rivet.rateright.com.au/dashboard

Questions? You know my number.

Michael