[
    {"name": "Walk-Through Close", "script": "Let me stay on the line while you finish - just go to Settings > Payments and I'll walk you through it", "whenToUse": "When they're receptive and have time now"},
    {"name": "Callback Close", "script": "I can call you back in 10 minutes once you're at your computer - what time works?", "whenToUse": "When they're interested but busy"},
    {"name": "Urgency Close", "script": "There's a [trade] looking for work in your area right now - want me to hold them while you finish setup?", "whenToUse": "When you have matching workers available"}
  ]