---
created: 2026-03-12
source: Rivet
tags: [agent-archive, rivet]
---

# ClickUp Subscription Cancellation Report

**Date:** 2026-02-15  
**Status:** URGENT - Requires Michael's Immediate Action

## Current Situation

### Email Alert
- **Ticket #2534981** from support@clickup.com in inbox
- Subject: "Immediate subscription cancellation and payment method removal"
- Status: Follow-up email received, requires immediate action

### Financial Impact
- **Status:** Still being charged (as of Feb 15)
- **Monthly cost:** Unknown amount (not specified in records)
- **Category:** Business operations tool (project management)
- **Financial agent note:** Listed under "Pending Cancellations" with "ticket submitted" status

## What Needs to Be Done

### 1. Immediate Actions Required
- **Access ClickUp account** at https://app.clickup.com
- **Remove payment method** from account settings
- **Confirm cancellation** of subscription
- **Reply to support ticket** #2534981

### 2. Account Access Details
- **Workspace ID:** 90161229344 (found in environment template)
- **API Token:** Not currently configured (needs generation)
- **Account access:** Requires Michael's login credentials

## Why This Needs to Be Done

1. **Financial Waste:** RateRight is being charged for a service that's no longer needed
2. **Cash Conservation:** Every unnecessary subscription reduces runway
3. **Business Focus:** RateRight has moved to other project management tools
4. **Urgent Follow-up:** ClickUp support is actively following up on ticket #2534981

## Steps for Michael

### Option 1: Self-Service Cancellation (Recommended)
1. Go to https://app.clickup.com and log in
2. Navigate to Settings → Billing
3. Remove payment method
4. Cancel subscription
5. Screenshot confirmation for records

### Option 2: Via Support Ticket
1. Reply to ticket #2534981 from support@clickup.com
2. Request immediate cancellation and payment method removal
3. Ask for confirmation email
4. Follow up if no response within 24 hours

## Documentation

### Secure Information Location
- ClickUp login credentials: Michael's password manager
- Support ticket: Gmail inbox (ticket #2534981)
- Billing receipts: Check email for recent charges

### After Completion
1. Update financial records in `memory/plans/financial/monthly-costs.md`
2. Confirm removal from pending cancellations list
3. Monitor next month's expenses for confirmation

## Recommendation

**This requires Michael's immediate personal action.** The subscription is actively costing money and ClickUp support is following up. This cannot be done autonomously as it requires:
- Personal account access
- Payment method removal
- Direct communication with ClickUp support

**Priority:** HIGH - Financial impact with active charges
**Estimated time:** 10-15 minutes
**Next check:** After Michael's next availability