--- created: 2026-03-12 source: Rivet tags: [agent-archive, rivet] --- # RateRight Launch Readiness Checklist *Created: 2026-02-12* ## 🎯 Executive Summary This checklist covers all critical items required before RateRight's public launch. Items are prioritized as: - **P0 (Blocker)**: Must complete before launch - **P1 (Critical)**: Must complete within 7 days post-launch - **P2 (Important)**: Must complete within 30 days post-launch --- ## 🔧 Technical Readiness ### P0 - Blockers (Must Fix Before Launch) - [ ] **Critical Bug Fixes** - [ ] Fix payment processing edge cases (Owner: @michael) - [ ] Resolve user authentication token expiration issues (Owner: @michael) - [ ] Fix mobile responsive issues on dashboard (Owner: @michael) - [ ] Address any console errors or warnings (Owner: @michael) - [ ] **Performance Optimization** - [ ] Page load time < 3 seconds on 3G (Owner: @michael) - [ ] Database query optimization for user dashboards (Owner: @michael) - [ ] CDN setup for static assets (Owner: @michael) - [ ] API response time < 200ms for critical endpoints (Owner: @michael) - [ ] **Security Audit** - [ ] SSL certificate installation and configuration (Owner: @michael) - [ ] Security headers implementation (CSP, HSTS, etc.) (Owner: @michael) - [ ] Input validation and sanitization review (Owner: @michael) - [ ] Rate limiting implementation for API endpoints (Owner: @michael) - [ ] Vulnerability scan using OWASP ZAP (Owner: @michael) ### P1 - Critical (7 Days Post-Launch) - [ ] **Monitoring & Alerting** - [ ] Set up application performance monitoring (APM) (Owner: @michael) - [ ] Configure error tracking (Sentry integration) (Owner: @michael) - [ ] Set up uptime monitoring with alerts (Owner: @michael) - [ ] Create database backup automation (Owner: @michael) - [ ] **Scalability** - [ ] Load testing with 1000 concurrent users (Owner: @michael) - [ ] Database connection pooling optimization (Owner: @michael) - [ ] Implement caching strategy (Redis) (Owner: @michael) ### P2 - Important (30 Days Post-Launch) - [ ] **Technical Debt** - [ ] Code documentation completion (Owner: @michael) - [ ] Refactor legacy code components (Owner: @michael) - [ ] Implement automated testing suite (Owner: @michael) --- ## ⚖️ Legal & Compliance ### P0 - Blockers - [ ] **Terms of Service** - [ ] Draft comprehensive ToS with liability protection (Owner: Legal Counsel) - [ ] Include refund policy and service limitations (Owner: Legal Counsel) - [ ] Review Australian consumer law compliance (Owner: Legal Counsel) - [ ] **Privacy Policy** - [ ] Create GDPR-compliant privacy policy (Owner: Legal Counsel) - [ ] Include data retention and deletion policies (Owner: Legal Counsel) - [ ] Add cookie policy and tracking disclosures (Owner: Legal Counsel) - [ ] **Business Registration** - [ ] Complete ACN/ABN registration (Owner: @michael) - [ ] Register business name "RateRight" (Owner: @michael) - [ ] Set up business insurance (Professional Indemnity & Public Liability) (Owner: @michael) ### P1 - Critical - [ ] **Compliance** - [ ] PCI DSS compliance review for payment processing (Owner: Legal Counsel) - [ ] Australian Privacy Principles compliance check (Owner: Legal Counsel) - [ ] Terms acceptance tracking implementation (Owner: @michael) - [ ] **Intellectual Property** - [ ] Trademark application for RateRight (Owner: Legal Counsel) - [ ] Copyright notices on website and content (Owner: Legal Counsel) ### P2 - Important - [ ] **Data Governance** - [ ] Data breach response plan (Owner: Legal Counsel) - [ ] Privacy impact assessment (Owner: Legal Counsel) - [ ] Cross-border data transfer compliance (Owner: Legal Counsel) --- ## 🛠️ Operational Readiness ### P0 - Blockers - [ ] **Support System** - [ ] Set up help desk software (Zendesk/Intercom) (Owner: @michael) - [ ] Create FAQ documentation (Owner: @michael) - [ ] Develop support escalation procedures (Owner: @michael) - [ ] Set up support@rateright.com.au email (Owner: @michael) - [ ] **Payment Processing** - [ ] Complete Stripe integration testing (Owner: @michael) - [ ] Set up fraud detection rules (Owner: @michael) - [ ] Configure subscription management (Owner: @michael) - [ ] Test refund process end-to-end (Owner: @michael) - [ ] **User Onboarding** - [ ] Create welcome email sequence (Owner: @michael) - [ ] Develop onboarding tutorial/walkthrough (Owner: @michael) - [ ] Set up user account verification process (Owner: @michael) ### P1 - Critical - [ ] **Documentation** - [ ] User guide and how-to videos (Owner: @michael) - [ ] API documentation for integrations (Owner: @michael) - [ ] Internal runbooks for common issues (Owner: @michael) - [ ] **Analytics** - [ ] Set up Google Analytics 4 (Owner: @michael) - [ ] Configure conversion tracking (Owner: @michael) - [ ] Create user behavior dashboards (Owner: @michael) ### P2 - Important - [ ] **Process Optimization** - [ ] Customer feedback collection system (Owner: @michael) - [ ] Feature request tracking (Owner: @michael) - [ ] User churn analysis setup (Owner: @michael) --- ## 📈 Marketing & Positioning ### P0 - Blockers - [ ] **Website Content** - [ ] Finalize homepage copy with value propositions (Owner: @michael) - [ ] Create pricing page with clear tiers (Owner: @michael) - [ ] Write compelling About Us page (Owner: @michael) - [ ] Add customer testimonials/case studies (Owner: @michael) - [ ] **Brand Assets** - [ ] Finalize logo and brand guidelines (Owner: @michael) - [ ] Create social media profiles (LinkedIn, Twitter, Facebook) (Owner: @michael) - [ ] Design email templates (Owner: @michael) ### P1 - Critical - [ ] **Launch Channels** - [ ] Prepare Product Hunt launch materials (Owner: @michael) - [ ] Set up Google Ads campaigns (Owner: @michael) - [ ] Create LinkedIn content calendar (Owner: @michael) - [ ] Prepare press release for industry publications (Owner: @michael) - [ ] **Content Marketing** - [ ] Write 5 blog posts on industry topics (Owner: @michael) - [ ] Create comparison pages vs competitors (Owner: @michael) - [ ] Develop lead magnet (eBook/whitepaper) (Owner: @michael) ### P2 - Important - [ ] **Partnerships** - [ ] Identify integration partners (Owner: @michael) - [ ] Reach out to industry influencers (Owner: @michael) - [ ] Apply for relevant software directories (Owner: @michael) --- ## 🚀 Pre-Launch Go-Live Checklist ### 48 Hours Before Launch - [ ] Final security scan completed (Owner: @michael) - [ ] Payment processing tested in production mode (Owner: @michael) - [ ] All P0 technical items resolved (Owner: @michael) - [ ] Legal documents published on website (Owner: Legal Counsel) - [ ] Support team briefed and ready (Owner: @michael) - [ ] Backup and rollback procedures tested (Owner: @michael) ### Launch Day - [ ] Website DNS switched to production (Owner: @michael) - [ ] Monitor systems for first 2 hours (Owner: @michael) - [ ] Send launch announcement to email list (Owner: @michael) - [ ] Post on social media channels (Owner: @michael) - [ ] Submit to Product Hunt (Owner: @michael) ### Post-Launch (First Week) - [ ] Daily monitoring of key metrics (Owner: @michael) - [ ] Collect and analyze user feedback (Owner: @michael) - [ ] Address any critical issues immediately (Owner: @michael) - [ ] Complete P1 items from checklist (Owner: @michael) --- ## 📊 Success Metrics ### Week 1 Targets - [ ] 100 user signups - [ ] 20% conversion from trial to paid - [ ] < 2% churn rate - [ ] < 5 support tickets per day - [ ] 99.9% uptime ### Month 1 Targets - [ ] 500 user signups - [ ] 30% conversion rate - [ ] < 5% monthly churn - [ ] Break-even on ad spend - [ ] 10 customer testimonials --- ## 📝 Notes & Updates *Use this section to track progress, blockers, and updates* **Last Updated:** 2026-02-12 **Next Review:** 2026-02-19 **Overall Status:** 🟡 In Progress ### Current Blockers 1. Legal review pending for Terms of Service 2. Payment integration requires final testing 3. Homepage copy needs final approval ### Recent Updates - Security audit completed with no critical issues - Support documentation 80% complete - Marketing materials ready for review