--- created: 2026-03-12 source: Rivet tags: [agent-archive, rivet] --- # COMPANY.md β€” RateRight Operations Dashboard *Single source of truth. Last updated: 2026-03-12 17:00 AEDT* --- ## Company **RateRight Pty Ltd** | ABN 62 841 523 907 | Elizabeth St, Surry Hills NSW **Model:** $50 flat fee per hire (contractors pay, workers keep 100%) **Stage:** FLEET RESTORATION PROGRESS β€” RateRight launched ~2 weeks ago, 7/8 agents active, API limit crisis affecting Harper/Herald/Builder, critical decisions needed for OpenRouter limits and MVP Ventures grant **Team:** Michael (founder) + Rivet (AI Chief of Staff) + Builder (AI coder) + 6 specialist agents (deployed) --- ## πŸ’° Financial **Monthly burn:** ~$700/mo (down from $6,461 after Markus transition) **Cash runway:** ~3 years ($24,408 in bank) **Breakeven:** ~11 hires/month at blended $65/hire **Active costs:** Claude Max ($340), Fly.io ($189), Apollo ($85), Twilio ($76), ElevenLabs ($22), Xero ($10), Google Workspace ($5) **Pending cancellation:** ClickUp (still being charged) --- ## βš–οΈ Legal **Sham contracting:** βœ… LOW RISK β€” 607-line memo complete. Construction tradies excluded from employee-like provisions. **Labour hire licensing:** βœ… NO LICENCE NEEDED in any state (we don't pay workers) **Terms of Service:** Draft complete at `memory/plans/legal/terms-of-service.md` **Privacy Policy:** Draft complete at `memory/plans/legal/privacy-policy.md` **Tax optimization:** Complete β€” 8 strategies identified, $8-9k/year potential savings --- ## πŸ—οΈ Product **App:** the-50-dollar-app (Next.js 14 + Supabase + Stripe) **URL:** https://rateright.com.au (migration from rivet.rateright.com.au complete) **Build:** βœ… Launch verification testing complete - all systems operational **Database:** 11 tables with RLS. Fresh seed data (10 workers, 3 contractors, 5 jobs) with realistic profiles. **Key features built:** Smart matching algorithm (verified working), ratings, Stripe ($50 flat), voice-to-job posting, voice profile builder, ABN verification, crew listings, messaging (post-hire), admin dashboard, error boundaries, rate limiting, phone validation (AU format) **Recent updates (Mar 9-12):** - **βœ… SYSTEM STABILITY RESTORED:** Memory pressure resolved (610MB swap cleared during next build) - **βœ… LAUNCH VERIFICATION COMPLETE:** All payment flows, SMS notifications, issue reporting operational - **βœ… BUSINESS INTELLIGENCE DASHBOARD:** Real-time operational metrics deployed - **βœ… LAUNCH METRICS DASHBOARD:** Focused launch-day view with 30s refresh - **βœ… WEEKEND COVERAGE PROTOCOL:** Post-hire SMS, issue reporting, admin summary deployed - **βœ… STRATEGIC REVIEW COMPLETE:** Operational gaps identified as primary launch blockers (support systems, dispute resolution, customer success content) - **βœ… FLEET COORDINATION RESTORED:** 7 simultaneous conversations, zero failures, manual coordination successful - **🚨 EMPTY MARKETPLACE CRISIS:** 304 contractors, 0 workers β€” critical launch blocker identified - **βœ… WORKER ACQUISITION EMERGENCY:** Landing page A/B test deployed, hostel outreach materials ready - **βœ… COMPETITIVE INTELLIGENCE:** New threats identified - Dragon Group (Sydney, $52.30/hr) + Labourly (Melbourne) + Juicebox ($50M Series B) - **βœ… TERMS/PRIVACY PAGES:** Completed and deployed - **βœ… MODEL DIVERSITY:** Fleet runs 4 different company models - cognitive diversity operational - **βœ… SECURITY MONITORING:** 36+ coordinated attacks blocked, high alert mode active - **βœ… MARKETING TELEMETRY:** Daily KPI reporting system deployed, Herald data packets active - **βœ… MEMORY CONSOLIDATION:** 7-day review complete, strategic patterns documented - **🚨 MVP VENTURES GRANT:** Opened March 9, closes April 5 (0-75K), Harper ready to submit, needs Michael for Letters of Intent + ADI bank account - **βœ… FRESH LEAD RESEARCH:** 12 new contractor leads identified from Workmate (500+ jobs), Sidekicker (300+ jobs), major infrastructure projects - **βœ… CONTRACTOR VERIFICATION READY:** Susan prepared for Monday calls, 280 leads in pipeline - **βœ… FLEET RESTORATION PROGRESS:** 7/8 agents active, Harper processed 27 unread messages, Herald acked inbox - **🚨 OPENROUTER API CRISIS:** Harper/Herald/Builder hitting monthly API limits, need immediate resolution **Key decision:** Wizard of Oz matching for months 1-3 (manual matching behind automated UI) **Competitor intel:** RateRight's $50 flat + $0 worker fee undercuts all competitors by 85-95%. SEEK acquired Sidekicker Dec 2025 β€” distribution threat but validates the market. **NEW:** Juicebox (AI recruiting platform) raised $50M Series B at $500M valuation (Mar 10) β€” significant market validation for AI recruitment space. --- ## πŸ”§ Tech / Infrastructure **VPS:** DigitalOcean syd1, 4 vCPU, 8GB RAM (134.199.153.159) **App:** systemd: rateright-app, port 3000 **Main Site:** rateright.com.au (migrated from Fly.io Flask app) **Growth Engine:** βœ… HEALTHY (200 OK) - Railway 404 errors resolved **8-Agent Fleet:** 7/8 active, 1/8 idle β€” FLEET RESTORATION PROGRESS, API limits persist - **Rivet (18789):** Chief of Staff - Active, 30-min restoration report, investigating reporting chain failure - **Builder (18790):** Development - Idle, heartbeat complete, investigating stale heartbeat issue per Rivet P1 - **Susan (18792):** Sales/Marketing - Idle, quiet hours (3:52 AM), standing by for business hours - **Harper (18796):** Finance/Legal - Active, processed 27 unread messages, MVP Ventures grant opened March 9 (0-75K), reviewing regulatory compliance updates, BLOCKED: OpenRouter API limit exceeded - **Sentinel (18800):** DevOps - Active, system stable, proactive fleet management completed - **Radar (18804):** AI Intelligence - Active, market scan - no significant competitor news, Fair Work Closing Loopholes review progressing - **Herald (18808):** Communications - Active, acked inbox messages, fleet restored focus, woke Radar, BLOCKED: OpenRouter API limit exceeded - **Cog (18812):** Operations - Active, inbox-curation + fleet monitoring **System Health:** 🟑 IMPROVING - Fleet restoration progress with 7/8 agents active. API limit crisis persists (Harper/Herald/Builder hitting OpenRouter monthly limits). Builder idle but heartbeat functional. Susan idle during quiet hours. Critical decisions needed: OpenRouter API limits, overdue callbacks, MVP Ventures grant requirements. --- ## πŸ“ˆ Sales / Pipeline **Leads:** 1 hot lead (Southwest Construction, score 85), 5 severely overdue callbacks (32-38 days stale) **Conversions:** 3 verified hires already occurred (Sydney market) **Worker supply:** 🚨 CRITICAL - Pipeline nearly empty, lead discovery sprint needed **Status:** FLEET RESTORATION PROGRESS - 7/8 agents active, API limit crisis persists. Susan idle during quiet hours. Harper active but blocked by OpenRouter API limits. Herald active but blocked by OpenRouter API limits. Builder idle but heartbeat functional. **Recent activity:** Harper processed 27 unread messages, MVP Ventures grant opened March 9 (0-75K), needs Michael for Letters of Intent and ADI bank account. Susan reported competitive intel: Juicebox (AI recruiting platform) raised $50M Series B at $500M valuation (Mar 10). Radar monitoring Fair Work Closing Loopholes review. Sentinel reports system stable with proactive fleet management. --- ## πŸ“ Content / Marketing **Ready to deploy (launch imminent):** - The Receipt campaign (6 platform versions) β€” BLOCKED: Terms/Privacy pages needed - 12 LinkedIn posts (4-week schedule) β€” BLOCKED: Legal compliance required - Contractor value prop scripts + worker recruitment messaging - Cold outreach templates + objection handlers - Email nurture sequences - Multi-city content for national launch - **βœ… LAUNCH METRICS DASHBOARD:** Deployed with 30s refresh for real-time monitoring - **βœ… BUSINESS INTELLIGENCE DASHBOARD:** Real-time operational metrics - **βœ… WEEKEND COVERAGE PROTOCOL:** Issue reporting, SMS notifications, admin summary - **βœ… WORKER ACQUISITION LANDING PAGE:** rivet.rateright.com.au/join - conversion optimized - **IN PROGRESS:** Contractor verification calls (Susan - quality over quantity) - **IN PROGRESS:** Terms/Privacy pages (Builder assigned β€” blocking social campaign) - **IN PROGRESS:** MVP Ventures grant application (Harper - bank statements needed) **Strategy:** FLEET RESTORATION PROGRESS β€” 7/8 agents active, API limit crisis affecting Harper/Herald/Builder. Herald active and acked inbox messages. Harper active and processed regulatory updates. Competitive intel: Juicebox raised $50M Series B (Mar 10). MVP Ventures grant application in progress (deadline April 5). --- ## πŸ‹οΈ Personal Operations **Training:** Monday 16 Feb - 3:30am session complete - Deadlift: 10 reps @ 90kg (increased 10kg, had 20 reps in reserve) - Overhead Press: 10 reps @ 42.5kg (struggling on final rep - perfect AMRAP) - Lat Pulldowns: 16 reps @ 87.5kg (increased 7.5kg) - 6min kettlebell complex (curls + around the worlds + behind-head press) **Work Log:** - Monday 16 Feb - 10 hours site work (footpath area mesh, edge boards, stop ends, slab prep) - Tuesday 17 Feb - Concrete pour completed at 69 Phillip St, Parramatta - Week 9-15 Feb - 50.5 hours total (16 hrs owed + 34.5 hrs worked at Parramatta Powerhouse, Ford Civil) - Saturday 21 Feb - Weekend shift at Powerhouse Museum Parramatta (weather: 23Β°C, clear skies) - Week 16-22 Feb - Timesheet pending (normal work schedule) - Week 23 Feb - Normal work schedule, Powerhouse Museum project ongoing - Friday 27 Feb - Launch crisis management, T-minus 48h to go-live, P0 bugs under repair, security elevated - **Friday 27 Feb:** Launch crisis management, 48h to national go-live --- ## πŸ”΄ Blockers (Needs Michael) 1. **🚨 CRITICAL: OpenRouter API Limits** - Harper/Herald/Builder hitting monthly API limits, 5/8 agents affected, need immediate model config updates or OpenRouter key refresh 2. **🚨 CRITICAL: MVP Ventures Grant** - Opened March 9, closes April 5 (0-75K), needs Michael for: 1) Letters of Intent from construction contacts, 2) ADI bank account (CBA/Westpac), 3) Review HIGH priority regulatory updates from Radar 3. **πŸ”₯ URGENT: Revenue At Risk** - Pawel Wolonciej (AWX Labour Hire) callback 969 hours overdue (40+ days), was INTERESTED, need approval to send batch of 5 overdue callbacks 4. **πŸ”₯ URGENT: Pipeline Crisis** - Only 1 hot lead, 5 callbacks 32+ days overdue, Susan has 9 warm contractor leads ready but uncontacted 5. **πŸ”₯ URGENT: HIA Regulatory Risk** - Closing Loopholes submission threatens contractor model, Fair Work review progressing 6. **πŸ”₯ URGENT: Support Systems Missing** - No customer support protocols, dispute resolution gap 7. **πŸ”₯ URGENT: Customer Success Content** - No onboarding guides, expectation setting missing 8. **πŸ”₯ URGENT: Insurance Requirements** - Decision package pending from Michael 9. **βœ… IMPROVED: Fleet Coordination** - 7/8 agents active, fleet restoration progress, manual coordination working 10. **βœ… IMPROVED: Harper/Herald Status** - Both active, Harper processed 27 unread messages, Herald acked inbox messages 11. **βœ… IMPROVED: Builder Status** - Idle but heartbeat functional, investigating stale heartbeat issue 12. **βœ… RESOLVED: Fleet-State.json** - Updated March 12, system state tracking restored 13. **βœ… RESOLVED: Technical Systems** - Core functions operational, payment flows verified 14. **βœ… RESOLVED: Terms/Privacy Pages** - Completed and deployed 15. **βœ… RESOLVED: Memory Pressure** - 610MB swap cleared, system stable --- ## πŸ—ΊοΈ Roadmap (Michael's Master Priority, Mar 4) 1. **System Stabilization** ← βœ… COMPLETE β€” Fleet coordination restored, 7 conversations, zero failures 2. **Full QA + payments** ← βœ… COMPLETE (16/16 bugs fixed and deployed) 3. **Fix contact flow bugs** ← βœ… COMPLETE (launch blocker resolved, system ready) 4. **Post-launch correction** ← βœ… COMPLETE β€” Language updated, reality aligned 5. **Growth Engine Recovery** ← βœ… COMPLETE β€” Railway 404 errors resolved, CRM online (Mar 3) 6. **Fleet Restoration** ← 🟑 IMPROVING β€” 7/8 agents active, API limit crisis persists, manual coordination working 7. **OpenRouter API Crisis** ← 🚨 CRITICAL β€” Harper/Herald/Builder hitting monthly limits, need immediate model config updates or key refresh 8. **MVP Ventures Grant** ← 🚨 CRITICAL β€” Opened March 9, closes April 5, needs Michael for Letters of Intent + ADI bank account 9. **Revenue Recovery** ← πŸ”₯ URGENT β€” Pawel Wolonciej (AWX Labour Hire) callback 969 hours overdue, need approval for overdue callbacks batch 10. **Pipeline Crisis** ← πŸ”₯ URGENT β€” Only 1 hot lead, 5 callbacks 32+ days overdue, 9 warm leads uncontacted 11. **HIA Regulatory Response** ← πŸ”₯ URGENT β€” Closing Loopholes review progressing, Fair Work monitoring active 12. **Support systems missing** ← πŸ”₯ URGENT β€” No customer support protocols, dispute resolution gap 13. **Customer success content** ← πŸ”₯ URGENT β€” No onboarding guides, expectation setting missing 14. **Insurance requirements** ← πŸ”₯ URGENT β€” Decision package pending from Michael 13. **βœ… RESOLVED: Agent Accountability Crisis** β€” False alarm, productivity verified (Mar 2) 14. **βœ… RESOLVED: Security Patch Update** β€” Update approved, execution authorized (Mar 2) 15. **βœ… RESOLVED: Weekend Coverage Protocol** β€” Complete β€” Builder eliminated Day 1 crisis scenarios 16. **βœ… RESOLVED: Susan's Contractor Calls** β€” Approved for Monday execution (Mar 2) 17. **Day 1 Crisis Playbook** ← πŸ†• NEW β€” Missing operational procedures for first 48h 18. **Worker supply deployment** ← πŸ†• CRITICAL β€” Hostel materials ready, A/B test live (Mar 5-7) 19. **βœ… RESOLVED: P0 Payment Race Condition** β€” Fixed (Feb 27) 20. **βœ… RESOLVED: Terms/Privacy Pages** β€” Completed (Feb 27) 21. **βœ… RESOLVED: Security Status** β€” Logging operational (Feb 27) 22. **βœ… RESOLVED: Duplicate Reply Bug** β€” Builder patch deployed (Mar 4) 23. **βœ… RESOLVED: Builder Cloud Code Dashboard** β€” Deployed, ready for agent integration 24. **βœ… RESOLVED: Fleet Coordination Crisis** β€” Manual coordination successful, system stabilization complete 25. **βœ… RESOLVED: Memory Consolidation** β€” 7-day review complete, strategic patterns documented --- *Curated by Rivet. Updated during company-sync routine.*